ravibaskey/crm-system

How ravibaskey/crm-system works

This repository is a small Express CRM backend centered on authentication, user administration, and support tickets. Clients enter through route modules, which apply request validation and authentication/authorization middleware before invoking controllers; controllers read and update user or ticket records and shape responses where needed. Ticket handling includes role-based visibility and automatic assignment to an approved engineer. The README provides no additional capability detail, and the sampled sources do not establish database connection setup or comment workflows, so those are not mapped.

Main entry points: constants.js Domain Constants · user.model.js User Records · authjwt.js JWT and Admin Checks · user.routes.js User Routes

Components 17

API Routing

Auth Routes routes/auth.routes.js
User Routes routes/user.routes.js
Ticket Routes routes/ticket.routes.js

Identity and Access

Signup and Signin controllers/auth.controller.js
Signup Validation middlewares/verifyUserreqBody.js
JWT and Admin Checks middlewares/authjwt.js
JWT Configuration configs/auth.config

User Administration

User Operations controllers/user.controller.js
User Update Validation middlewares/verifyUserreqBody.js
User Records models/user.model.js
User Response Mapping utils/objectConverter.js

Ticket Management

Ticket Operations controllers/ticket.controller.js
Ticket Request Validation middlewares/verifyTicketRequestBody.js
Ticket Records models/ticket.model.js
Comment Model models/comment.model.js

Shared Domain

Domain Constants utils/constants.js

Other components

API Client

Connections 28

API Client → Auth Routes: calls auth endpoints routes/auth.routes.js
API Client → User Routes: calls user endpoints routes/user.routes.js
API Client → Ticket Routes: calls ticket endpoints routes/ticket.routes.js
Auth Routes → Signup Validation: validates signup routes/auth.routes.js
Auth Routes → Signup and Signin: dispatches auth routes/auth.routes.js
User Routes → JWT and Admin Checks: checks access routes/user.routes.js
User Routes → User Update Validation: validates updates routes/user.routes.js
User Routes → User Operations: dispatches users routes/user.routes.js
Ticket Routes → JWT and Admin Checks: checks token routes/ticket.routes.js
Ticket Routes → Ticket Request Validation: validates requests routes/ticket.routes.js
Ticket Routes → Ticket Operations: dispatches tickets routes/ticket.routes.js
Signup Validation → User Records: checks duplicates middlewares/verifyUserreqBody.js
Signup Validation → Domain Constants: checks user types middlewares/verifyUserreqBody.js
User Update Validation → Domain Constants: checks allowed values middlewares/verifyUserreqBody.js
JWT and Admin Checks → JWT Configuration: verifies with secret middlewares/authjwt.js
JWT and Admin Checks → User Records: looks up role middlewares/authjwt.js
JWT and Admin Checks → Domain Constants: checks admin role middlewares/authjwt.js
Signup and Signin → User Records: creates and reads controllers/auth.controller.js
Signup and Signin → JWT Configuration: signs token controllers/auth.controller.js
Signup and Signin → Domain Constants: sets account status controllers/auth.controller.js
User Operations → User Records: reads and updates controllers/user.controller.js
User Operations → User Response Mapping: formats user results controllers/user.controller.js
Ticket Operations → User Records: checks requester and assignee controllers/ticket.controller.js
Ticket Operations → Ticket Records: creates and queries controllers/ticket.controller.js
Ticket Operations → Domain Constants: checks roles and status controllers/ticket.controller.js
Ticket Request Validation → Domain Constants: checks ticket values middlewares/verifyTicketRequestBody.js
User Records → Domain Constants: defines role enums models/user.model.js
Ticket Records → Domain Constants: defines default status models/ticket.model.js

Drawn by GitDiagram on November 15, 2026 from the repository's file tree, README and source files. Read as Markdown ·