ineshag/srmist_puchkaz_prism_genai

The product is a guided device-troubleshooting API. A customer complaint enters through the API, is enriched into a canonical query and paraphrases, then checks the semantic cache. On a miss, the pipeline extracts a structured answer from relevant reference text, maps it to deeplinks, sanitizes it, and returns a validated response; eligible results can then be cached. README documents the stages and optional LLM providers. Some implementation details, especially API and deeplink-mapping internals, were not excerpted, so their links rely on the README or source-index references.