iantolentino/wts

How iantolentino/wts works

Whittles is a PHP/MySQL application for ticketing and staff history. Users sign in, then work with tickets or staff records; the product also provides ticket attachments, department views, reports/exports, account approval, and external ticket feeds. The sampled ticket-list page loads local tickets and combines them with external tickets before filtering and display. The graph includes documented capabilities whose page implementations were not sampled; those connections are marked dashed where their runtime wiring is unverified.

Main entry points: bootstrap.php Request bootstrap · database.php Database connection · index.php Ticket list · staff.php Staff directory

Components 20

Web entry

Sign-in and registration frontend/login.php
Ticket list frontend/index.php
Dashboard frontend/dashboard.php
Staff directory frontend/staff.php

Access and core

Request bootstrap backend/app/bootstrap.php
Authentication and permissions backend/app/auth.php
Request security backend/app/security.php
Database connection backend/app/database.php
Shared page layout backend/app/layout.php
Account management frontend/users.php
Relational schema database/schema.sql

Ticket operations

Ticket rules backend/app/tickets.php
Ticket attachments backend/app/attachments.php
Mixed ticket loading backend/app/mixed-tickets.php

Staff and reporting

Staff history frontend/history.php
Departments and teams frontend/departments.php
Reports and exports frontend/reports.php

External sources

External ticket feed backend/app/feed.php
External ticket service

Other components

User

Connections 25

User → Sign-in and registration: signs in README.md
User → Ticket list: views tickets README.md
User → Staff directory: manages staff README.md
Ticket list → Request bootstrap: loads request setup frontend/index.php
Ticket list → Mixed ticket loading: loads ticket rows frontend/index.php
Request bootstrap → Database connection: loads backend/app/bootstrap.php
Request bootstrap → Request security: loads backend/app/bootstrap.php
Request bootstrap → Authentication and permissions: loads backend/app/bootstrap.php
Request bootstrap → Ticket rules: loads backend/app/bootstrap.php
Request bootstrap → Ticket attachments: loads backend/app/bootstrap.php
Request bootstrap → Shared page layout: loads backend/app/bootstrap.php
Mixed ticket loading → External ticket feed: fetches external tickets backend/app/mixed-tickets.php
Mixed ticket loading → Ticket rules: filters local tickets backend/app/mixed-tickets.php
External ticket feed → External ticket service: requests ticket data backend/app/feed.php
Dashboard → Mixed ticket loading: uses shared ticket totals README.md
Ticket list → Ticket attachments: supports downloads README.md
Staff directory → Staff history: views history README.md
Staff directory → Departments and teams: browses departments README.md
Reports and exports → Staff history: exports history README.md
Account management → User: approves accounts README.md
Authentication and permissions → Database connection: checks account access README.md
Ticket rules → Database connection: reads and writes README.md
Ticket attachments → Database connection: stores file bytes README.md
Staff directory → Database connection: stores staff records README.md
Reports and exports → Database connection: queries report data README.md

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Drawn by GitDiagram on October 1, 2026 from the repository's file tree, README and source files. Read as Markdown ·