ddm700/callcenteria-ddm

How ddm700/callcenteria-ddm works

Callcenter IA is a campaign-driven AI calling and collections operations dashboard. Operators create campaigns, manage/import contacts, dispatch calls, and review call records, quality, agreements/KPIs, reports, settings, and logs. The frontend has both a Supabase-facing service layer and HTTP API calls; the repository also contains two backend implementations, one focused on general call operations and another on queued VAPI campaign imports/dispatch. Edges are limited to explicit route wiring, indexed references, and shown calls; several page-level and backend internals were not sampled.

Main entry points: App.tsx Dashboard router · supabaseService.ts Supabase data service · supabase.ts Admin database client · app.ts Express route registry

Components 34

Operator interface

Dashboard router App.tsx
Campaign management pages/Campaigns.tsx
Contact management pages/Contacts.tsx
Call history pages/Calls.tsx
Call details components/CallDetailsModal.tsx
Quality review pages/Quality.tsx
Reports pages/Reports.tsx
Agreement KPIs pages/KpiAcordos.tsx
Settings pages/Settings.tsx
System logs pages/Logs.tsx
UI components components/ui.tsx

Frontend services

Supabase data service services/supabaseService.ts
API service services/api.ts
VAPI service services/vapiService.ts
Log service services/logService.ts
HTTP client lib/apiClient.ts
Supabase client lib/supabaseClient.ts

Call operations API

Express route registry backend/src/app.ts
Call routes backend/src/routes/calls.ts
Campaign routes backend/src/routes/campaigns.ts
Contact routes backend/src/routes/contacts.ts
VAPI routes backend/src/routes/vapi.ts
Webhook routes backend/src/routes/webhooks.ts
Call dispatch service backend/src/services/callDispatch.ts
Admin database client backend/src/lib/supabase.ts

VAPI campaign dispatch

VAPI campaign API backend_vapi/src/routes.ts
Spreadsheet parser backend_vapi/src/utils/excel.ts
Campaign repository backend_vapi/src/repo.ts
Dispatch queue backend_vapi/src/queue.ts
VAPI integration backend_vapi/src/vapi.ts
Queue worker backend_vapi/src/worker.ts

Other components

Operator
Supabase data store
Dispatch database

Connections 43

Operator → Dashboard router: uses App.tsx
Dashboard router → Campaign management: routes to App.tsx
Dashboard router → Contact management: routes to App.tsx
Dashboard router → Call history: routes to App.tsx
Dashboard router → Reports: routes to App.tsx
Dashboard router → Agreement KPIs: routes to App.tsx
Dashboard router → Quality review: routes to App.tsx
Dashboard router → Settings: routes to App.tsx
Dashboard router → System logs: routes to App.tsx
Call history → Call details: opens details pages/Calls.tsx
Campaign management → Supabase data service: uses pages/Campaigns.tsx
Contact management → Supabase data service: uses pages/Contacts.tsx
Call history → Supabase data service: uses pages/Calls.tsx
Quality review → Supabase data service: uses pages/Quality.tsx
Campaign management → VAPI service: uses pages/Campaigns.tsx
Campaign management → API service: uses pages/Campaigns.tsx
Contact management → API service: uses pages/Contacts.tsx
Supabase data service → Supabase client: queries services/supabaseService.ts
Supabase data service → HTTP client: requests services/supabaseService.ts
Log service → Supabase client: reads and writes services/logService.ts
API service → HTTP client: requests services/api.ts
VAPI service → HTTP client: requests services/vapiService.ts
Supabase client → Supabase data store: connects lib/supabaseClient.ts
Express route registry → Call routes: mounts backend/src/app.ts
Express route registry → Campaign routes: mounts backend/src/app.ts
Express route registry → Contact routes: mounts backend/src/app.ts
Express route registry → VAPI routes: mounts backend/src/app.ts
Express route registry → Webhook routes: mounts backend/src/app.ts
Call routes → Call dispatch service: calls backend/src/routes/calls.ts
Campaign routes → Call dispatch service: calls backend/src/routes/campaigns.ts
Call routes → Admin database client: queries backend/src/routes/calls.ts
Campaign routes → Admin database client: queries backend/src/routes/campaigns.ts
Contact routes → Admin database client: queries backend/src/routes/contacts.ts
VAPI routes → Admin database client: queries backend/src/routes/vapi.ts
Webhook routes → Admin database client: writes backend/src/routes/webhooks.ts
Admin database client → Supabase data store: connects backend/src/lib/supabase.ts
VAPI campaign API → Spreadsheet parser: parses imports backend_vapi/src/routes.ts
VAPI campaign API → Campaign repository: manages records backend_vapi/src/routes.ts
VAPI campaign API → Dispatch queue: enqueues calls backend_vapi/src/routes.ts
VAPI campaign API → VAPI integration: lists resources backend_vapi/src/routes.ts
Queue worker → Dispatch queue: consumes backend_vapi/src/worker.ts
Queue worker → Campaign repository: updates records backend_vapi/src/worker.ts
Campaign repository → Dispatch database: persists

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